Frequently Asked Questions

1. What is the Risha Electronic Application?

The Risha E-learning Application is a platform that allows students to access a variety of study courses offered by specialized professors. Students can benefit from them to achieve their educational goals.

2. How can I create an account?

• Download the app from the official store.
• Click on Create New Account.
• Enter your personal information such as name, phone number, guardian's phone number, governorate, and password.
• Agree to the terms and conditions and click Register.

3. Can I use the app on more than one device?

No, you are entitled to use your subscription on only one device.

4. How can I contact the professor responsible for the course?

Some courses provide the feature of direct communication with the professor through the Q&A and discussions section or via dedicated messages within the app.

5. What should I do if I encounter a technical issue?

• Make sure your app is updated to the latest version.
• Restart your device or try logging out and logging back in again.
• If the problem persists, you can contact the support team via email: [email protected] or phone: 009647833332424

6. How can I delete my account?

• Log in to your account.
• Go to Settings and click on Manage Account.
• Choose Delete Account and follow the instructions.
• Please note that deleting the account is final and data or courses cannot be recovered after deletion.